Business Office Specialist Diploma
Program Description
The Business Office Specialist diploma program prepares students with the knowledge and necessary skills to perform various business operational functions using office equipment and computer software to manage technical administrative tasks in multiple office environments. Students will develop customer service, problem-solving, and communication skills to function appropriately in an office environment.
Possible Employment Opportunities *
- Office Clerks, General
- Executive Assistant
- Data Entry Clerk
- Administrative/Office Assistant
Credential Earned
Bachelor’s Degree in Business-Entrepreneurship, Management, and Marketing
Related Certifications
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
“I just wanted to share a little experience about FTC. I came back to get my degree in Business. I’m a previous graduate of the school. It’s a great school to attend. If you’re thinking of pursuing an education FTC will be the place to go”.
Chandra Wilson
Associate of Science Degree in Business-Management and Marketing │ Lakeland campus
Source: Google Reviews
“I experience things by going to field trips from campus and learning from them, different projects, knowledgeable teachers and intake new education from each class”.
Lakeisha Webb
Bachelor’s Degree in Business-Entrepreneurship, Management, and Marketing │ Lakeland campus
Source: Google Reviews
“Obtaining a degree in 18 months, without having to leave my son’s side, was an incredible opportunity…”.
Belen Infante
Associate of Science Degree in Business-Management and Marketing │ Baking and Pastelería Diploma │ Kissimmee campus
Source: Google Reviews
“I love to learn, and FTC has helped me do it in a way that allows me to be present in the lives of my two young sons. This school is now part of my extended family”.
Belen Infante
Associate of Science Degree in Business-Management and Marketing │ Baking and Pastelería Diploma │ Kissimmee campus
Source: Google Reviews
Duration of the Program
Core Courses
Introduction to Computer Operations
This course provides students a survey of computers and information processing and their roles in society. It will introduce a historical perspective of computing, hardware, software, information systems, and human resources and explores their integration and application in business and other segments of society. Students will be required to complete lab assignments using the PC’s operating system, and several commonly used applications, such as word processors, Internet browsers and search engines, spreadsheets and graphics presentations applications.
Business Communications & Word Processing
This course is designed to introduce students to tools that aid in the administrative functions that support the day-to-day business operation management of the organization. The course emphasis will include effective communication efforts utilizing computer-processing software, google platform, and cloud based applications. The course combines both technical and practical exercises that show students how to write memos, letters and reports used in various business environments.
Office Operations & Spreadsheets
In this course the student will demonstrate their understanding of the purpose and usage of spreadsheet applications and functionality in order to successfully complete project tasks. The student will create and edit workbooks containing multiple sheets for displaying spreadsheet models used to assist in decision and problem solving analysis. Students will complete practical project exercises that help organize financial data for managerial reports such as profit/loss, cash flow statements, and balance sheets with visual graphics.
Business Communications & Presentations
This course introduces students to the fundamental functionality of PowerPoint in its usage in showcasing key aspects of critical information. The course will focus on how to apply the correct applications tools and techniques used to create and design presentations such as charts, graphs, images, and other multimedia.
Introduction to Business
In this course, students will examine the concepts, principles, and operations of business. They will determine the functions of modern business management, marketing, product and brand management, and pricing strategies. In addition, they will analyze the fundamentals of the human resources management side of running a business and the importance of workforce motivation and engagement. Furthermore, they will examine the relationship between accounting and financial management, as well as the impact of global business.
Accounting Basics
In this course, students will examine the fundamentals of bookkeeping and financial accounting. They will also analyze user-friendly examples to increase their knowledge of accounting standards. Furthermore, students will discuss assessment questions regarding corporate governance issues, sustainability, environmental and social reporting procedures, and ethics. Finally, they will evaluate financial statements, ledgers, taxes, capital and revenue expenditure, errors, depreciation, bank reconciliations, and various types of corporations.
Introduction to Marketing
This course explores key marketing concepts and shows you how they apply to today’s business practices. The course covers the essential knowledge and techniques managers need to compete successfully, whether in large companies or small businesses, profit-oriented firms or not-for-profit organizations. Topics include customer-oriented marketing strategies, buyers and markets, target market selection, and the marketing variables of products (and services), price, promotion, and distribution.
Information Management
In this course, students will evaluate the role of information systems (IS) in the organization. They will examine the alignment of business processes and IS, including how the development of IS aids the decision-making process. In addition, students will discuss the evolution and challenges of the IS professional.
Human Resources Management
This course serves as an introductory course in human resources management (HRM) with a particular emphasis on the disciplines used by business professionals. Using the Employee Life Cycle as a framework, the class will explore the historical evolution and philosophical foundations of the field as well as examine the current practices that are being used to support human resources in the workplace. Future HRM challenges will be examined and the emerging concept of strategic HRM will be highlighted.
Prerequisite: BAD100
Campuses Available
Admission Requirements
High school diploma or a recognized equivalent.
Possible Employment Opportunities *
- Office Clerks, General
- Executive Assistant
- Data Entry Clerk
- Administrative/Office Assistant
*These examples are intended to serve only as a general guide of possible employment opportunities. There are many factors that determine the job an individual may obtain, and Florida Technical College cannot guarantee its graduates any particular job. Program availability varies by campus.